If you’re not arming your security system by the scheduled closing time contact the Monitoring Centre on (02) 6885 6440 and be ready to provide the following information: Your first and last nameCompany name and locationYour individual or blanket...
Smoke Alarms – notification of fire/smoke alarms is account specific and will take place immediately if you’ve requested it. If notification of the Fire Brigade is not specified in the account comments, contacts will be notified. If we’re unable to contact any...
Fire Alarms – notification of fire alarms is account specific and will take place immediately if you’ve requested it. If notification of the Fire Brigade is not specified in the account comments, contacts will be notified. If we’re unable to contact any contacts we’ll...
Power Failure – on receipt of a power failure signal the event will be automatically placed on hold for a period of time. If power isn’t restored we’ll follow your nominated Alarm Response Plan.
A “blanket password” is a password that everyone who’s authorised to use your security system and contact the monitoring centre knows. Your “blanket password” cannot be changed verbally. Your “blanket password” can be changed...
