We’ll attempt to contact you using the numbers provided. If we can’t make contact we’ll advise your contacts.Depending on your nominated Alarm Response Plan, a response vehicle may be sent to your premises to investigate.
If you’re moving you should notify us in writing as soon as possible so that we can arrange for the transfer of the monitoring service to your new location*. You may transfer your contract, however you’ll need to contact us so that we can arrange the new...
Our electronic Alarm Response Docket lists 9 event-types which may result in a response. One of these events will be selected on each docket you receive. In addition to intruder, fire or industrial alarms, the following are the most common events which may also...
A member of the Monitoring Team will notify your nominated contacts immediately. Once we’ve contacted you we can assist you with contacting the police if you want them to attend. Most Australian police services require an onwer or representative of the business...
A Grade A1 Monitoring Centre is Australian/New Zealand Standards highest classification for a Monitoring Centre. The Standard provides the requirements for the grading of construction of Monitoring Centres and the grading of equipment and staff used for the monitoring...
