We can’t ever assume that any alarm is false. We treat every alarm from your security system as a potential security breach. Sometimes thieves may deliberately trigger repeated alarms from the same area in your premises hoping that a less diligent security...
Without these times we’re unable to check if your system has been armed or know if a member of staff has entered your premises outside your schedule. We recommend that you nominate the earliest time by which you expect to disarm your alarm each day, and the...
Ambulance authority notification of medical alarms is account specific and will take place immediately if you’ve requested it. If ambulance authority notification isn’t specified your contacts will be notified. If we’re unable to contact any contacts we’ll...
Medical alarm monitoring is an add-on service that requires the installation of a specific device to the security system. Once the device has been installed you’ll need to provide the Monitoring Centre with specific information regarding the patient and its use....
